FAQs

Q: Who should I contact for a machine demonstration?

A: Email your request to contactus@kotasolutions.com with the equipment or technology that you would like to see, and the appropriate representatives in your area will contact you for an appointment.

 

Q: Who should I call if I cannot find the product or solution that I am looking for?

A: There is a complete site search on the home page of our website. If the search does not render the results that you are looking for, please email contactus@kotasolutions.com and we will supply you with the web link to view the appropriate products and solutions.

 

Q: We are presently using products from Manufacturers that are not listed on your website. Can you still help me with problems that I am experiencing with our equipment?

A: KÔTA seeks to distribute the most reliable brands of equipment offered to serve your office technology requirements. We presently maintain affiliations with many dealer operations that carry your equipment, and have many incentives in place to swap out your existing equipment for the newest digital office technology and solutions.

 

Q: There is no pricing for any of the equipment or solutions that are posted to your website. How do I get that information?

A: Email your request to contactus@kotasolutions.com with the equipment or technology that you are interested in, and the appropriate representatives in your area will contact you to talk about your solution and offer price proposals.

 

Q: How do I order supplies?

A: To order supplies, email us at supplies@kotasolutions.com.

 

Q: We have a standalone copier and recognize that we would benefit by using the same device for network print, fax and imaging? Can this be done on our existing equipment?

A: Email your equipment manufacturer, model and contact information to us at contactus@kotasolutions.com and the appropriate representative in your area will contact you to discuss your equipment options.