On Wednesday, January 24th, Mohegan Holding Company’s subsidiary, KOTA, was presented with the ProMasters Service Award from Toshiba.
“The KOTA team is very proud of our recent designation by Toshiba as a member of the elite ProMasters certification class,” said Tod Pike, President of KOTA. “We take our customer service levels very seriously and remain committed to our customer base in the Connecticut market. We appreciate the help that our good partners at Toshiba provide in technology and support and we look forward to continuing to grow our business relationships throughout the state.”
The Toshiba ProMasters Service Award is a certification and recognition program for authorized Toshiba dealers whose service execution, training and customer service meet or exceed Toshiba’s established levels of service performance.
“Toshiba believes exceptional customer service is extremely important to business relationships and business growth, “said Keith Gates, Toshiba’s Senior District Sales Manager for New England. “Our ProMasters dealers reflect this highest level of commitment. By meeting Toshiba’s industry-leading service processes, training, and customer support requirements, KOTA has achieved Toshiba ProMasters Certification. We congratulate KOTA on this fine achievement.”
KOTA, A Mohegan LDI Enterprise, is a premium provider of digital office technology solutions from the industry’s most reputable manufacturers and vendors. Knowledgeable Account Representatives and Certified Specialists will share their expertise, offering your organization, office or production print environment unparalleled competitive advantages and the ability to navigate through today’s complex digital marketplace.
KOTA, a Mohegan term meaning “close association,” is a best practice representing both parent companies’ commitments to people, customer service and a cornerstone of our business. KOTA has been recognized by the Greater New England Minority Supplier Development Council as a bona fide Minority Business Enterprise, serving the Southern New England and Greater NY/NJ Metropolitan areas with a diverse product portfolio of emerging digital technologies for copy, scan, send, managed print, production print, document workflow and visual communications.
ABOUT MOHEGAN HOLDING COMPANY
Mohegan Holding Company, LLC was created by the Mohegan Tribe for business diversification in non-gaming areas, and currently includes interests in franchise restaurants, sustainable energy resources and manufacturing, and office digital solutions. The Mohegan Tribe was founded on the banks of southeastern Connecticut’s Thames River by Chief Uncas in the early 17th century. After its federal recognition in 1994, the Tribe opened the world-class casino resort Mohegan Sun on its reservation land in Uncasville, CT in 1996. The nine-member Tribal Council serves as the leadership for the sovereign nation, and also serves as the Board of Directors for Mohegan Gaming & Entertainment (MGE) in regard to the Tribe’s gaming properties and interests.
ABOUT LDI COLOR TOOLBOX
LDI Color ToolBox has a nationally recognized expertise and rich history in supplying our clients with best of breed digital office technology. LDI’s diverse product portfolio of emerging digital technologies focuses on copy, scan, send, managed print, production print, document workflow and interactive visual communications. LDI provides service and support that extends from coast to coast and also includes Puerto Rico, Canada and the UK.